Return Policy

*DUE TO COVID-19 WE WILL NOT BE ACCEPTING ANY RETURNS OR EXCHANGES UNTIL FURTHER NOTICE.*

 

Please carefully review our policy. If you have any questions please contact us.

We DO NOT offer refunds on any items, however;  Mz. D'z Designz will happily accept an item for an exchange or store credit if ELIGIBLE.

*To be eligible for an EXCHANGE or store credit, your item/items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.*

*Exchanges or store credit request must be made within 3 days from post marked delivery.

• A request for an Exchange or Store credit must be submitted within 3 days from post marked delivery!

• To start your request please email us at  mzdzdesignz@gmail.com. In the subject line please include (RETURN and order number).  In the body or your email please include details as to why you are requesting an exchange/store credit.
• Once the request is received, you will be given a RETURN REQUEST # and an address to ship your item/items to. ITEMS MUST BE RETURNED WITHIN 3 DAYS OF RECEIVING THE RETURN # AND RETURN ADDRESS.The customer is solely responsible for their own return shipment postage as well as lost or damaged packages.
• Items sent back to us without first requesting a return # will not be accepted.
• If the error is on our part (wrong item, defective item, etc.) we will pay for return shipping cost.
• Please allow 3-5 business days after items have been delivered to process your store credit or exchange if applicable.

You can always contact us for any return questions at mzdzdesignz@gmail.com

 

 

AS ALWAYS, THANKS FOR YOUR SUPPORT. D